KOKOON

Returns Center

We hope you love your new clothes, but should you need a return, please request it within 14 days of Ship Date. Once your return has been approved you will receive an RA # from us and a Pre-Paid mailing label. All Returns must be received by us within 21 days of the Ship Date on the packing list. Return shipping is Free for Full Price Exchanges or Store Credit (one x per original order) Sale Items and Refunds: the Client is responsible for shipping or use our Pre-Paid label for $5.95. Sorry, we do not refund original shipping charges. Items must be unworn, unwashed, and unaltered with tags intact. Please see our Full Returns Policy for complete information.

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